Monday, August 28, 2023

Type of Aegis Voice Logger Call Recording Solution

 Aegis offers professional and reliable solutions for business telephone call recording. The different hardware and software components allow you to record calls – simple, legally watertight and utilizing your existing communication solution.

The Aegis voice logger call recording device is created to satisfy the needs of businesses that need to record, store, and track call conversations while compiling data from all geolocations and communication channels. Aegis Informatics Pvt. Ltd. is an all-in-one system that can record calls from any channel, including PSTN, ISDN, Analogue, IP/SIP, and GSM. The solution combines all call recordings into a central voice logging application that can be accessed from any location at any time. 



1.  Records calls from all communication channels, including GSM, PRI, IP/SIP, and analog.

2.  Aegis Voice Logger support most major PBX system like cisco, Avaya, Panasonic, matrix 

3.  Aegis voice logger centralize management software is suitable for multi-locations offices. Aegis CMS help to records call conversation in centralize PC server

4.  Aegis Voice Logger has provision to record calls limitlessly there is no lack of storage space, capacity can be increased on demand.

5.  Comprehensive and location-wise call log search options.

6.  Better security, only provide access to authorized persons

7.  No need to additional cost or license fee to accessing the recording data multiple managers can access the recording data without hassle.

Analog Voice Logger

A PC-based telephone call recorder called an analog voice logger can record calls from an analog trunk or its extension line. The analog line voice logger can record caller ID, call time, call duration, start time, end time, incoming/outgoing call type, and call status like failed/ missed/ connected, among other call-related information. Easy-to-install software that can be controlled by a basic computer


PRI Voice Logger

1. A simple installation procedure

2. User friendly GUI

3. Integrate with centralize server

4. No need to additional PBX License required

5. Access the call recording over GUI

6. No calls disconnection on failure of system

7. Download single or multiple files as per requirement

8. No dependency on PBX model and E1 line provider


IP Voice Logger 

With the help of IP Voice Logger, businesses may integrate a variety of communication tools, such as comprehensive voice, fax, calling, conferencing, video/audio surveillance, data tools, security surveillance, mobility, and facility access management into a single, easily accessible network.

1. Compatible with Cisco, SIP supported PBX and many more.

2. Built-in call recording server recordings accessed via web user interface

3. Gives you information such as call time, Recording duration, Call Direction, caller and callee information etc.

4. Your telephone system will be totally independent on the voice logger system

5. Supports voicemail and fax forwarding to email



Monday, August 14, 2023

Aegis Voice Logger Benefits

 Organizations face numerous difficulties today. Customers have many options in this fiercely competitive environment when looking to buy products and services. 

Which communication telephone call recorder products and services are most appropriate for a company's needs can be determined for both small and large corporate organizations. Prior to considering employing a technology or equipment, consider its potential business benefits.


1. Improve quality control

It is possible to learn more about how customers use items and what they enjoy by employing voice loggers to record regular interactions between employees and customers. All of this helps to better match client expectations and raise the caliber of products and services.


2. Customer Satisfaction – Recording Solution

Every business, whether small or large, depends on its customers.  You are on the front lines of your customer service department while using a voice logger system.  Calls can be monitored and recorded live to help you identify problems and improve customer satisfaction.


3. Sales Training

Telephone Call recordings can be used as a reference in the future. The data that was recorded can be used to give trainers and junior agents an efficient sales training.


4. Performance Reviews

Performance evaluations are crucial for both employees and businesses. With the help of  telephone call recorder Employees can listen to the recordings of their own calls to identify any flaws or weaknesses.


5. Compliance

According to government compliance, a variety of industries including finance, banks, brokers, insurance businesses, and many others, are obligated to record all verbal communication. Therefore, it is vital to use a telephone recording system.



Tuesday, August 8, 2023

Reasons to Use a Voice Logger System

In Call centers and other telecom industries, where every commercial transaction is conducted over the phone, voice loggers have emerged as crucial tools for recording voice communications. The majority of industries nowadays use speech recording systems to document all client interactions and business transactions for future reference.

There are several voice logger suppliers, and Aegis Informatics is one of them. It offers top-notch services to a variety of businesses and industries. We have successfully served a significant portion of the industrial sectors and have established ourselves as one of India's top providers of call center solutions. Our top-notch voice logger systems at PC Based Voice Logger, Telephone Voice Recording System, including PC-based and non-PC-based voice logger systems, are completely tailored to meet individual needs.

Our telephone call recorder has several advantages in addition to recording business-related voice calls because it has a number of cutting-edge capabilities that enable you to keep tabs on the performance of your agents or employees. Aegis Informatics is a superior choice for some profitable deals if you're searching for the greatest and most reliable voice logger in India.



Features of  Aegis Informatics Voice Logger :

    1. CRM Integration

    2. Digital Performance

    3. Immediate Replay

    4. FTP Auto Back-up

    5. Call Analysis via aegis software support

    6. Displaying DTMF Tone on LED 


We effectively deal with embedded voice logger systems, PC based voice logger systems, and telephone voice recording systems in India and Delhi NCR while also providing real voice processing systems to various sectors. We provide 24/7 software and customer support along with our solutions, which are both affordable and beneficial for our clients.