The Aegis GSM Voice Terminal XN520 TURBO tailored solutions such as Voice broadcasting for new offers, Auto dialer, click to call, multiple location-based call routing and Telephone call Recording for legal compliance are some of the few key features of our GSM Voice Terminal for hotels and resorts, airlines and travel agents. Aegis innovation empowers the cold face of travel organizations i.e. Reservations, Sales and Customer Service, to address the difficulties of constantly changing in a dynamic commercial center.
Call centers are generally in the travel organizations via Airlines, Travel Agent Chains, Hotel Chains, Loyalty Clubs and the preferences. Aegis GSM Voice Terminal XN520 series innovation empowers venture out organizations to impart effectively over numerous correspondence mediums, like voice broadcasting, auto dialing, welcome message, voice mailing facility and many others. Besides, the adaptability and dexterity of voice terminal innovation furnishes travel associations with the ability to manage the recurring patterns of everyday business exercises.
Call centers are generally in the travel organizations via Airlines, Travel Agent Chains, Hotel Chains, Loyalty Clubs and the preferences. Aegis GSM Voice Terminal XN520 series innovation empowers venture out organizations to impart effectively over numerous correspondence mediums, like voice broadcasting, auto dialing, welcome message, voice mailing facility and many others. Besides, the adaptability and dexterity of voice terminal innovation furnishes travel associations with the ability to manage the recurring patterns of everyday business exercises.
Case Studies:
Call Recording:
Recording calls is fundamental so as to keep up impeccable customer service in the travel industry. Regardless of whether it's with respect to appointments, grievances or general enquiries. Call recording characteristic of GSM Voice Terminal XN520 Series benefits our customers with capturing client data, solving complaints, optimize staff performance, achieve compliancy and so on.
Call Routing:
“Organic for you” is a well-known outlet for Indian fitness ethicistic. They run 10 outlets in Tricity of Chandigarh, Mohali and Panchkula and are seeing development at a consistent rate. Their need of the hour is to easily accessible for orders and deliver the right ordered food to customers doorstep in less time. Owing to increasing number of calls, they were losing client calls consistently. They were muddling up the orders which order belong to which outlet location or directing the call manually to particular outlet. Our telephone call recorder GSM Voice Terminal XN520 Series has come up with this call routing features with IVR menu for choosing the near location outlet. So that things happens in smooth manner.
Voice Broadcasting
Aegis GSM Voice Terminal XN520 TURBO’s Voice Broadcasting is highly effective way of communication by businesses to improvise their services by gathering the genuine feedbacks from the customers.
Auto Dialer
An auto dialer feature of Aegis XN520 Turbo is operationally and economically feasible for any enterprise as it helps the user’s efficiency by 200-300% by lessening idle time and proportionately expanding the discussion time every hour.
IVR with Call Routing
Aegis XN520Turbo IVR with call routing lets you route your customer calls to teams or agents with a customizable call flow mechanism. Every keypress can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press
Easy to Install
GSM Voice Terminal XN520 TURBO plug and play installation procedure offers our customers an ease.
User friendly GUI
The interface design of Aegis GSM Voice terminal XN520 TURBO is clear, concise, institutive and responsive, which helps our users to utilize features efficiently.
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