Now remote areas can also install fixed cellular terminals for their firms

How effective communication instruments can prove to be the most beneficial equipment in worldwide where you can connect a telephone to mobile network along with instant and quick connections just the very similar way of connecting landlines to many faraway or distant areas as well. For voice applications fixed cellular terminal is used for incoming and outgoing calls through any of the mobile network. This is also very cost saving when it comes to switching all the calls from cell phone to cell phone calls. In other words now you have the solution where you can connect fixed cellular terminal with any of the EPBAX or regular telephone through a good network as to manage all the voice applications. This also satisfies you regular or emergency backups phone connections of your place during any maintenance or natural calamity like floods. There are many other features like:

•    Caller Id facility
•    Blocking list for unwanted and spam calls
•    SOS dialing in case of no sim
•    Calls can be made through any of the standard cognate phone
•    It can be connected with any EPBX’s installed in multinational companies.

Many organizations demand different equipment's basis on their activity and business transaction depending upon. Telephone is the must, mandatory  and need of an hour. Whereas with the running time many other equipment's and tools become often required like EPBAX, FAX, CCTV, Hard drive, Systems and many more. Personal mobile phones and laptops are now common as to facilitate the employees and work as well. Along with hardware, software is equally updated and highly in demand. Nowadays calls and the information in the calls are equally important therefore there is telephone call recorder software that not just records your calls but also stores information related to financial accounts, credit card or debit card details and so on.

Voice logger telephone Call Recording Software that is capable to record calls via telephone through voip in any of the digital audio format.  Call recording differentiates itself by logging and tracing of calls and also an upgraded version for the same that includes every minor detail related to time, summary, etc.

The Aegis GSM Voice Terminal XN520 TURBO Advance Features For Travel Segment

The Aegis GSM Voice Terminal XN520 TURBO tailored solutions such as Voice broadcasting for new offers, Auto dialer, click to call, multiple location-based call routing and Telephone call Recording for legal compliance are some of the few key features of our GSM Voice Terminal for hotels and resorts, airlines and travel agents. Aegis innovation empowers the cold face of travel organizations i.e. Reservations, Sales and Customer Service, to address the difficulties of constantly changing in a dynamic commercial center.

Call centers are generally in the travel organizations via Airlines, Travel Agent Chains, Hotel Chains, Loyalty Clubs and the preferences. Aegis GSM Voice Terminal XN520 series innovation empowers venture out organizations to impart effectively over numerous correspondence mediums, like voice broadcasting, auto dialing, welcome message, voice mailing facility and many others. Besides, the adaptability and dexterity of voice terminal innovation furnishes travel associations with the ability to manage the recurring patterns of everyday business exercises.

Case Studies:

Call Recording:

Recording calls is fundamental so as to keep up impeccable customer service in the travel industry. Regardless of whether it's with respect to appointments, grievances or general enquiries.  Call recording characteristic of GSM Voice Terminal XN520 Series benefits our customers with capturing client data, solving complaints, optimize staff performance, achieve compliancy and so on.

Call Routing:

“Organic for you” is a well-known outlet for Indian fitness ethicistic. They run 10 outlets in Tricity of Chandigarh, Mohali and Panchkula and are seeing development at a consistent rate. Their need of the hour is to easily accessible for orders and deliver the right ordered food to customers doorstep in less time.  Owing to increasing number of calls, they were losing client calls consistently. They were muddling up the orders which order belong to which outlet location or directing the call manually to particular outlet. Our telephone call recorder GSM Voice Terminal XN520 Series has come up with this call routing features with IVR menu for choosing the near location outlet. So that things happens in smooth manner.

Voice Broadcasting

Aegis GSM Voice Terminal XN520 TURBO’s Voice Broadcasting is highly effective way of communication by businesses to improvise their services by gathering the genuine feedbacks from the customers.

Auto Dialer

An auto dialer feature of Aegis XN520 Turbo is operationally and economically feasible for any enterprise as it helps the user’s efficiency by 200-300% by lessening idle time and proportionately expanding the discussion time every hour.

IVR with Call Routing

Aegis XN520Turbo IVR with call routing lets you route your customer calls to teams or agents with a customizable call flow mechanism. Every keypress can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press

Easy to Install

GSM Voice Terminal XN520 TURBO plug and play installation procedure offers our customers an ease.

User friendly GUI

The interface design of Aegis GSM Voice terminal XN520 TURBO is clear, concise, institutive and responsive, which helps our users to utilize features efficiently.  

Key Advantages of GSM Voice Terminal for Share Broker

Aegis Informatics Private Limited, a New Delhi based enterprise was established in 2008, with the vision to provide world class quality Telephone Call Recorders and GSM Voice Terminals. Over the glorious 10+ years of history,  it has made its PAN Indian presence and also flying its wings to cater the Overseas market with the philosophy of Make in India.

It has become pivotal for Share Trading and broking companies to be in compliance with the RBI guidelines for its services and reach to remote locations with its new offers now and again. AIPL newly launched GSM Voice Terminal XN520 TURBO with Web based software abridge the gaps in this segment and improvise working process with the next generation features such as standalone call recording as well as web based recording of conversations, Centralized management software (CMS) for administration for multiple locations, Voice Broadcasting for new offers, Auto dialing, bulk SMS for offers and many myriads of other features. Aegis GSM Voice Terminal innovation is utilized broadly for the gold loan Services, personal loans, insurance services, mutual funds, microfinance part to viably oversee customer confronting exercises over numerous correspondence channels.

Call recording:  Market competition has lowered down the prices of GSM based call services and in future, is near to replacing service providers of analog and digital lines owing to bad maintenance and installation services at remote locations or less developed areas in India. Moreover, also adding futile amount on expenditure side in balance sheets.  Aegis GSM Voice Terminal XN520 TURBO not only maintain the record to be in legal compliance, but also to improve the quality of calls and upgrade the skills reps, capture missed calls or other details, track information regarding customers and enhance customer service. Our web based software not only offer dynamic searching facility of call logs but also manages the logs of multiple location at a centralized place.

Voice Broadcasting: Voice Broadcasting is an attribute which will broadcasts a voice message to innumerable of customers in short while. It’s the need of the hour to deliver the message short and concise so that it can hit the bullseye. Also, arranging a large number of representatives which also means substantially high investment; and manually delivering the message is monotonous task and can create ambiguity among the clients. Aegis has especially designed economical feasible voice terminal for Share Trading Firmss with voice broadcasting feature to spread their offers to their customers.

Call Routing: Arranging gateways to route the calls to specific department is a costly affair. Providing pertinent business solution for any problem is among the core values of Aegis. Newly developed GSM Voice Terminal XN520 TURBO brings the call routing service, which also fits share trading companies very well. GSM Voice Terminal XN520 Series with the feature of call routing directs the calls to department concern’s mobile phones by pressing numeric key such as “1 2 3…” for customer’s convenience, better management and delivering relevant information regarding services without wasting any time.

POP-UP: Every time when call representative of share trading firms receives the inbound calls, its vital for agent to handle the call efficiently. These pop-ups will illustrate the information regarding the caller such as caller id, name, phone number ,Customer id and provide agents the provision where they can add remarks for future reference. Hence, this lessens call handling time, results into customer satisfaction, which proportionally add value to business. Besides this, pop-up characteristics like adding remarks provide an ease to filter out the desired data.

Bulk Messaging:  This newfangled feature can trigger messages to pre uploaded contacts with one go by using web based software attached to the AIPL’s GSM Voice Terminal hardware. Every time the user can customize the message with latest offers. For Instance, To keep their customers updated about latest service offerings becomes vital to fetch the customers.

Auto Dialer: The process of outreaching to thousands of customers by share broking companies  manual dialing is time consuming and tedious task. Most of share trading firms have their own call centers and perform outbound calls. It becomes imperative for these organizations perform their tasks efficiently and smartly. So, Auto dialer is innovating solution that is operationally and economically feasible for especially NBFCs as it helps the user’s efficiency by 200-300% by lessening idle time and proportionately expanding the discussion time every hour. Here, the user can import contact list, and then, software will start dialing numbers one after another, also keep the record of their date, time and feedback from the calls.

Beside these main features XN520 Turbo have provision of multi-party conference ,Click to Call , Voice Mail, Welcome Message for incoming calls and unwanted calls blacklist facilities