Showing posts with label telephone call recording. Show all posts
Showing posts with label telephone call recording. Show all posts

Sunday, July 4, 2021

What is the work of a voice logger? Elaborate in detail.

 If you want to record a call conversation then a voice logging facility can be used. This facility was used in the early times when technology was not so developed and everyone wanted to have a recording facility. Earlier when there was a Voice Logger system, the recording was done is tape. But with the development of technology today, it has become easier for everyone to record calls with the help of a logger that helps to keep a track of the recordings.

How does it work?

There is a systematic procedure for the voice logger to work. It is a device that will record your calls not only from a telephone but also from microphones and radios. It can be used to store the information later in a computer drive or any removable disk. Many different modes of recording will help to give a clear note of the ongoing calls and it is done continuously. So, it is a very useful software that will help to record the calls and keep a track of future reference.

Learn the details about a call recorder:

•     You can record your telephone calls by just switching on the back and inserting it into the call recorder.  Also, if you want to download all the calls automatically so that there is no hustle and bustle then you can download automatic Telephone Call Recorder so that whether there is an incoming call or outgoing call, it will start operating automatically. If someone does not want to record the calls then you have an option of switching on or off so that you are free to act according to your own will. The format of recordings is also set so that you can change it according to your will.

•    There are also many benefits of Call recording software such that it helps to monitor your phone calls continuously. The marketing campaigns can be analysed frequently. The customers can also stay safe and sound as all the fraud cases will cease and they will get proper data of the recordings.

Monday, March 8, 2021

Call Recording & Its Business Benefits

Call Recording technology was earlier thought to be a technology of large corporate as it was expensive & huge amounts of date analog need to be maintained which used to be cumbersome task but that’s no longer the case now. Now Businesses of all sizes are reaping the benefits of recording their calls via malsing the usage of latest software & Cheap cloud storage techniques.

Call recording technology has now come out to be cost effective solution and one of the vital tools for handling the business. Now the question arises why recording calls is enential, it is so because telephone call recording offers several benefits this technology can be used in various creative ways say it help in providing better customer service as technology help is understanding what happened during the call so via this one can analyze the needs of customers and can work on it for better result.
 
It also serves the task of staff training and development say when employees have realized that their calls are being recorded and can be pulled up & listened at any time so they work more wittingly & grimly. This helps in quality control so that weakness of employees can be improved and can be turned into better performance. Not only this it helps in improving the product quality and the services provided via company and reveals the consumer demand here the feedback provided by customers plays an crucial role so overall it result in better company’s performance and clients satisfaction which is a mainstay for excellent business call recording feature helps in revolving the disputes between clients-agents and can legally protect companies as this problem is womanly  prevailing apart from this new technology helps in improving marketing campaigns via addressing business needs and recovered the overlooked or mined details and coaches the business team more effectively for better success.

Hence voice logger and call recording are a small and inexperience way of monitoring the business and implement changes in it as it is rightly saying “To err is a human” and in business there is no room for mistakes or to avoid this proper handling of call and their assessment in sentimental & call recording is best tool for this.


 

Monday, February 1, 2021

Saved your call on Telephone Call Recorder for Evidence Purpose

 Hearing the clear phone call is not only necessary from the sender perspective, but also it is necessary from receiver perspective to continue your business as well. Having the interrupted message can lower the possibility of your business growth and development. That’s why it is hard to compromise on voice message instances. Be smart and use voice mail to convince your message to requested customers and clients. The other possibility is that you can use Telephone Call Recorder for evidence purpose. If you are using the old featured laced mobile phone, then you do not put the essential query of business message in waiting list. Reach on aegis informatics to achieve the best copies of voice and we offer you the quality voice mail at reasonable price. To know more information, you can surf our address.


 

Friday, April 17, 2020

Why telephone call recording is important?

Business continually seeks out affordable alternatives to satisfy customer demands. The GSM-based Voice Terminal from Aegis Informatics Pvt. Ltd. (AIPL) delivers call recordings that may be accessed, searched, analyzed, and compared to identify performance gaps. Although sales and customer happiness are the fundamental metrics of every business, it is crucial for the company to periodically examine these variables. However, it is also a challenge for management to be present at every minute and pick up on the subtleties of the discourse.

In this case, AIPL provides a GSM terminal with web-based software as a remedy for numerous obstacles. By listening to conversations, the manager can use this to determine the communication's strengths and weaknesses. As a result, efficiency would increase, and the new strategy would be built.

Not only does telephone call recording assist avoid lawsuits, but it also enhances employee performance, lowers fraud, settles conflicts, records missed conversations, aids in market analysis, provides a thorough call history, and provides efficient team coaching.



Many industries, including banking and finance, debt collection companies, insurance, contact centers, travel agencies, and many others, use the GSM call recording capability. In addition to GSM call recording, the AIPL Fixed Cellular Terminal GSM Voice Terminal XN520 TURBO's customized solutions, such as call routing, voice broadcasting, auto dialer, auto IVR, conference call, hot dial, welcome message, and voice mail facility, satisfy the needs for the aforementioned industries. Finally, Aegis Informatics' fundamental tenet is that long-term customer relationships thrive when brilliant telephone call recorder products are created that are financially astute, packed with features, and of the highest quality.

Monday, September 2, 2019

Key Advantage of Aegis GSM Voice Terminal For Debt Collection Agencies

Aegis GSM Voice terminal XN520 series Turbo has been especially designed for the debt collection agencies to recover debt for a various number of corporate elements in the Banking, Finance, Telecommunications, Government and Utilities sectors. GSM Voice Terminal next generation features like Auto Dialer, Voice Broadcasting, Bulk Messaging, and most importantly call recording act as catalyst to fasten the process of recovery and cut the expenditure figure from the annual budget as well.

Case Studies:

Call Recording:

Various debt collectors use call recording solutions for a large number of reasons. The monitoring of debtor and agents call recordings guarantees legal compliance. telephone call recording is a viable solution to dispose of the misunderstanding between the debtor and agent. The administrator of the organization can monitor the performance of their employees and make sure whether rules and regulations are being followed properly. However, there are other several benefits that a debt collection agency can get using Aegis GSM Voice Terminal XN520 Series TURBO such as increase in revenue, reduce disputes in timely manner and reduce liability, quality assurance of their agents, and compliance.

Auto Dialer:

Manual dialing a thousand of clients to get the status of debtor by agents is arduous and painful task. As a matter of first importance, it is quite hard to get hold of the indebted person live on the phone and an agent need patience to persuade the debtor and dial multiple times on regular basis. So, auto dialer is solution that can increase the productivity by 200-300% by decreasing inactive time and proportionately extending the exchange time each.  An auto dialer highlights in Aegis Software is operationally and financially doable for particularly debt collector agencies as it helps the agents. Here, the user can import contact list, and then, software will start dialing numbers one after another, also keep the record of their date, time and feedback from the calls.



Voice Broadcasting:

Voice Broadcasting expands the prior call broadcasting technique. The debt collection agency’s auto IVR plays a message that gives the debtor options from which to choose using touchphone responses such as "Press 1 for...", choices could include methods of payment or payment already made or choose to have a conversation with our agent on the software. However, the agent can play customized message and receive their response.